|
Frequently Asked Questions (FAQ)
Are you a retail or wholesale supplier? We are a wholesale supplier and we do exports of bulk quantities of jewellery to all parts of the world.
What Is Your Jewellery Made From? All of our silver jewellery is Sterling Silver with semi-precious stones or Swarovski Crystal. Our fashion jewellery items are made from Glass, metal, various naturally available material such as wood, shells, etc. or from animal bye-products such as bone and horn.
Do You Have A Printed Catalogue? No. However, we have a elctronic catalogue which presents all of the information about range, prices as well as other information relevant to it. We can send it
you upon request. However, the catalogue is quite
large in size (approx. 88 MB) and you will need to
have enough capacity in your mailbox.
Do you have a minimum order value/quantity? Usually, we prefer order value of minimum US$ 300.00 and minimum order quantities of minimum 25 pieces of each design for fashion jewellery items and 10 pieces for Silver jewellery items except where higher quantity is specified.
But, we do welcome all enquiries and we promise to try and accomodate as far as possible.
What is your Samples policy? We do offer samples for our fashion jewellery items for first time buyers. However, it is based on our stock situation. Please tell us in which items you are interested, and we will tell you if the requested items are available or not.
Do you have any special offer? Yes, we do have a special offer for our dear customers ! For every US$ 250.00 worth of Silver jewellery, we will send you hand picked pieces of exquisite fashion jewellery items for e.g. necklaces (10 pcs), Earrings (5 pcs), Cuffs (1 pc) etc. All you need to do is select the Silver jewellery items and email us.
How Will My Order Be Sent? By air-courier
How much is shipping? It will depend upon the total weight of the shipment of your order.
How Long Will It Take To Receive My Order? Usually in 3-4 weeks but please confirm during order placement.
How Will My Order Be Packaged? Each item of jewellery is packaged in a transparent plastic gift box and then properly wrapped in packing material. It is then shipped in hard cartons for extra protection.
What Currency Do You Accept? All prices are quoted in US Dollars exclusive of shipping cost. However, we do accept payment in other currencies such as Euros, Australian Dollars etc.
|
||